Privacy Policy

Last Updated: September 24, 2026

Astralis Healing, LLC (“Astralis Healing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and otherwise process information when you visit the Astralis Healing website, create an account, make a purchase, schedule a service, enroll in a program, join a membership or community, submit a form, subscribe to communications, download content, or otherwise interact with Astralis Healing.

By using this website or providing information to Astralis Healing, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Astralis Healing, we may collect information including your:

• Name
• Email address
• Telephone number
• Billing information
• Purchase and transaction history
• Account and login information
• Appointment and scheduling information
• Program, course, membership, or community participation
• Form submissions and communications
• Marketing preferences
• Information voluntarily provided before, during, or after a service
• Recordings associated with certain services
• Device, browser, IP address, website activity, and similar technical information
• Cookie, analytics, advertising, and engagement information

You are responsible for ensuring that information you provide is accurate and that you have the authority to provide it.

How We Collect Information

Information may be collected when you voluntarily provide it to us, including when you create an account, complete a form, schedule an appointment, purchase an offering, enroll in a program, join Astralis Sanctuary, subscribe to emails or text messages, contact Astralis Healing, participate in a community, or otherwise interact with the website.

Certain technical information may also be collected automatically through cookies and similar technologies when you use the website.

How We Use Your Information

We may use personal information to provide and administer services, process purchases and payments, manage appointments, deliver digital products, provide access to programs and memberships, maintain user accounts, communicate about purchases or appointments, respond to inquiries, provide customer support, send requested recordings or materials, improve our website and offerings, prevent misuse or fraud, maintain security, comply with legal obligations, and enforce our policies and agreements.

Where permitted, we may also use contact information to communicate with you about new articles, programs, services, events, promotions, educational content, membership opportunities, and other Astralis Healing updates.

Payments & Financial Information

Purchases may be processed using third-party payment providers and payment methods, which may include debit and credit cards, PayPal, Klarna, Afterpay, Apple Pay, and Google Pay, depending on availability at checkout.

Payment and financing providers process information according to their own privacy policies and terms. Astralis Healing does not necessarily receive or retain complete payment-card information when transactions are processed through third-party payment providers.

Use of financing or installment services may also be subject to separate eligibility requirements, terms, privacy practices, and agreements established by the applicable provider.

Email Marketing

If you subscribe to Astralis Healing communications, request a promotional offer, enroll in an offering, or otherwise provide consent where required, we may send you marketing and educational emails containing articles, announcements, promotions, program information, and other Astralis Healing content.

You may unsubscribe from marketing emails at any time using the unsubscribe link contained within the email.

Unsubscribing from marketing communications does not prevent Astralis Healing from sending transactional or service-related communications necessary to administer your account, purchase, appointment, program, subscription, or membership.

SMS & Text Messaging

Astralis Healing may offer SMS or text-message communications in the future. Where required, promotional text messages will be sent only after the appropriate consent has been obtained.

Consent to receive promotional text messages is not intended to be a condition of purchasing an offering unless expressly disclosed otherwise. Message and data rates may apply, and message frequency may vary.

Instructions for opting out will be provided with applicable messages. Transactional communications may be treated differently from promotional communications as permitted by applicable law.

Cookies, Analytics & Advertising Technologies

Astralis Healing and the platforms and service providers supporting our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand website activity, measure performance, improve offerings, and support advertising or marketing.

We may use or later implement services provided by companies such as Google or Meta, including analytics and advertising technologies.

Some browsers, devices, and jurisdictions provide mechanisms for controlling cookies or certain forms of advertising-related data processing. Available controls and legal rights may vary depending on your location, browser, and device.

Third-Party Service Providers

Astralis Healing relies on third-party companies and platforms to operate portions of the business. These may include website and course-hosting providers, payment processors, financing providers, email and SMS providers, scheduling systems, video-conferencing and recording platforms, analytics providers, advertising providers, cloud-storage services, and other technology providers.

These providers may process information as necessary to perform services on our behalf or according to their own terms and privacy practices.

Our website may also contain links to third-party websites or services. Astralis Healing is not responsible for the privacy practices, security, content, or policies of independently operated third-party websites.

Client Session Recordings

Certain services, including astrology readings and tarot or intuitive readings, may be recorded so the client can access or review their session.

Client recordings are intended for the individual client and are not publicly distributed by Astralis Healing.

Astralis Healing will not intentionally use identifiable excerpts or recordings of private client sessions for advertising, social media, testimonials, promotional materials, or other public-facing purposes without the client’s permission or other appropriate authorization.

Recordings may be created or hosted through third-party platforms such as Kajabi, Zoom, or other service providers and are therefore also subject to the technical and privacy practices of the platforms used.

Programs, Communities & Group Experiences

When participating in a group program, community, workshop, membership, live call, or similar shared experience, information you voluntarily post, disclose, or communicate to other participants may be visible to those participants.

Please use discretion when sharing personal or sensitive information within community or group environments. Astralis Healing cannot guarantee that another participant will maintain the confidentiality of information you voluntarily disclose to them.

How We Share Information

Astralis Healing may disclose personal information when reasonably necessary to:

• Provide or administer an offering you requested;
• Process payments;
• Operate our website and technology;
• Deliver communications;
• Work with service providers supporting our business;
• Protect the security, rights, property, or safety of Astralis Healing, our users, or others;
• Investigate suspected fraud, misuse, or violations of our policies;
• Comply with applicable laws, legal proceedings, court orders, or governmental requests; or
• Complete a legitimate business transaction involving Astralis Healing, subject to applicable law.

Astralis Healing does not sell personal information to third parties for money. However, certain advertising, analytics, cookie, or cross-context behavioral advertising activities may be legally classified as a “sale,” “sharing,” or similar activity under privacy laws in some jurisdictions. Where applicable, legally required rights and choices will be honored.

Data Retention

Astralis Healing retains personal information for as long as reasonably necessary to provide services, maintain business and transaction records, administer accounts and programs, satisfy legal, accounting, tax, or contractual obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

Retention periods may differ depending on the type of information and the purpose for which it was collected.

Data Security

Astralis Healing uses reasonable administrative and technical measures designed to protect personal information.

However, no website, electronic transmission, storage platform, payment system, or internet-based service can be guaranteed to be completely secure. You acknowledge that information transmitted electronically carries inherent security risks.

You are responsible for protecting your account credentials and should notify Astralis Healing promptly if you believe your account has been accessed without authorization.

International Users

Astralis Healing is based in Cornelius, North Carolina, United States and provides offerings to individuals in multiple locations, including internationally.

If you access the website or purchase an offering from outside the United States, your information may be processed or stored in the United States or other countries in which our service providers operate. Privacy and data-protection laws in those locations may differ from those in your country of residence.

Your Privacy Rights

Depending on where you reside and applicable law, you may have rights concerning your personal information, which may include rights to request access, correction, deletion, restriction, portability, or information regarding certain processing or disclosures, and to withdraw consent where processing is based on consent.

These rights are not absolute and may be subject to legal exceptions or record-retention requirements.

To submit a privacy request, contact [email protected]. Astralis Healing may need to verify your identity before completing certain requests.

Children & Minors

Astralis Healing’s offerings are intended primarily for adults.

Individuals under 18 years of age must have the consent of a parent or legal guardian before purchasing or participating in an Astralis Healing service, program, or offering.

Astralis Healing does not knowingly solicit personal information from children in violation of applicable law. Parents or legal guardians who believe a minor has provided information improperly may contact us.

Changes to This Privacy Policy

Astralis Healing may update this Privacy Policy periodically to reflect changes in our practices, technologies, offerings, or legal requirements.

The revised policy will be posted on this website with an updated “Last Updated” date. Continued use of the website after an updated policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

Contact

Questions or requests concerning this Privacy Policy may be directed to:

Astralis Healing, LLC
Cornelius, North Carolina, United States
[email protected]