PRIVACY POLICY | Astralis Healing

Astralis Healing — Privacy Policy

Effective Date: November 2025

Legal Entity: Astralis Healing, LLC (“Astralis Healing,” “we,” “us,” or “our”)

Contact: contact@astralishealing.com | www.astralishealing.com

1. Overview

Astralis Healing, LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, schedule a session, enroll in a course, or attend a retreat or in-person service. By using this website or engaging with Astralis Healing, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Information You Provide Voluntarily

When you book a session or retreat, enroll in a course, fill out forms, subscribe to communications, or make purchases, you may provide: name, email, phone number, address, payment details, medical/wellness notes, emergency contacts, and other information relevant to your experience.

B. Automatically Collected Data

We may collect browser data, IP address, device type, and analytics information to improve our services.

3. How We Use Your Information

We use collected information to process bookings, provide services, send updates, deliver digital content, improve user experience, maintain records, and comply with legal obligations. We do not sell or trade your personal information.

4. Data Storage & Security

We use reasonable administrative and technical measures to protect your information. Data may be stored in encrypted booking platforms, cloud storage, secure email, or locked files. No method is 100% secure; you provide information at your discretion.

5. Payment Information

Payments are processed by secure third-party providers such as Wix Payments, Stripe, or PayPal. Astralis Healing does not store full credit card data.

6. Confidentiality in Sessions & Programs

All information shared in sessions and programs is confidential unless disclosure is required by law, necessary for safety, or ethically mandated.

7. Email Communication & Marketing

You may receive updates or newsletters if subscribed. You may unsubscribe at any time. We do not share your email with external companies.

8. Cookies & Analytics

Cookies and analytics tools help track website behavior to improve performance. You may disable cookies in your browser settings.

9. Retention of Information

Data is retained only as long as necessary for service delivery, legal compliance, and recordkeeping, then securely deleted.

10. Your Rights

You may request access, correction, deletion, or restriction of your data. Contact us to exercise these rights.

11. Third-Party Services

Our website may link to third-party sites. We are not responsible for external privacy practices.

12. Retreats & In-Person Events

By registering for a retreat, you consent to providing safety-related information such as emergency contacts or dietary notes. Photos or videos may be taken with your consent.

13. International Data Transfers

If accessing our services from outside the U.S., your information may be transferred to and processed in the U.S.

14. Children’s Privacy

We do not knowingly collect information from minors under 18 without parental consent.

15. Updates to This Policy

We may update this Privacy Policy at any time. Continued use indicates acceptance of revised terms.

16. Contact Us

Astralis Healing, LLC

Email: contact@astralishealing.com

Website: www.astralishealing.com