Cancellation Policy

At Astralis Healing, all services are offered with care, intention, & respect for both your time & ours. These policies ensure fairness, clarity, & energetic integrity for all clients, students, & participants. By booking a session, program, or retreat, you agree to the following terms: Session Payment & Booking All sessions must be paid in full prior to the appointment—no exceptions. Appointments are confirmed once payment is received. Cancellations, Reschedules & No-Shows To cancel or reschedule, email contact@astralishealing.com at least 24 hours prior to your appointment. Cancellations under 24 hours are non-refundable & session credits are forfeited. Reschedules made under 24 hours incur a $35 fee; within 5 hours, a $45 fee applies. Clients arriving more than 10 minutes late or missing their session are considered No-Shows & forfeit payment. All sessions begin & end at the scheduled time. Session types cannot be changed at the time of service (e.g., switching Reiki to Tarot). Refunds Due to the nature of energetic, intuitive, & educational work, all sales are final. Refunds are not issued for completed or recorded sessions, including energy healing, astrology, intuitive readings, mentoring, or any consultation. Once time, energy, & expertise are provided, you have received the full value of your session. Bundles, Subscriptions & Packages All bundles & subscription plans are non-refundable. Credits reset each billing cycle & must be used before the next billing date. Unused credits expire at the end of each cycle. To cancel a plan, email contact@astralishealing.com before your next billing date. Remaining credits must be redeemed prior to cancellation; unused credits cannot be refunded, extended, or transferred. Retreats, Programs & Group Events Retreats, training programs, & group experiences require a non-refundable deposit to reserve your space. Balances are due by the posted due date. If you cancel, payments are non-refundable but may be transferred to another event or participant at Astralis Healing’s discretion. Disclaimer All services—including energy healing, astrology readings, intuitive guidance, mentoring, retreats, & spiritual education—are for personal growth, self-awareness, & energetic support only. They are not a substitute for medical, psychological, or financial care. By booking, you acknowledge responsibility for your own well-being & results. For inquiries, reschedules, or cancellations, contact contact@astralishealing.com.

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